Following being hung up on the phone by the local taxi company who refused to take a “tired” Mr. MacPhisto home, Bono sings the classic song made famous in ‘Jaws’ before ‘Lemon’ starts up. One of only 9 live performances of the oddest song on their oddest album (Zooropa) - masterfully done.
Duration : 0:5:47
Probing the voice prompting service adopted by a telecommunications company on its customer support hotline.
Duration : 0:1:28
For a national competition called Switchboard Operator Of The Year, local radio DJ Gordon Astley, then doing a mid-morning show for BBC Radio WM (West Midlands), rang up unsuspecting switchboard operators at various nominated companies to see how well they could put up with problem callers.
In this call Gordon rings up a company that makes precision castings while having problems with his carphone
From 1991. Audio only.
Duration : 0:6:22
Complete video at: http://fora.tv/2009/04/15/Empowering_Internet_Users_Two_Ideas_to_Reshape_Broadband
Policy analyst Derek Slater draws from the history of rural telephone cooperatives to question owning a personal internet connection. Slater lists three advantages to owning a personal connection.
—–
Google Policy Analyst Derek Slater discusses the state of broadband policy in the U.S and the importance of sustaining the Internet as an open platform for consumer choice and end-user innovation.
Slater provides an overview of possible legislation to ensure robust access to the open Internet. He also presents two novel ideas that could help transform broadband policy in fundamental ways: customer ownership of last mile fiber, and Measurement Lab, a new research platform for broadband testing tools. - ociation for Computing Machinery
Derek Slater is a Policy Analyst on Google’s public policy team. He focuses principally on copyright law and telecom policy. Slater helped Vint Cerf found the Measurement Lab research platform and he coauthored the paper “Homes With Tails,” about customer-owned last mile fiber Prior to joining Google in September 2007, he was the Electronic Frontier Foundation’s Activism Coordinator, helping the public take action to defend their digital rights. Slater joined EFF’s staff after graduating in January 2006 from Harvard College with a B.A. laude in Government. Slater was also a researcher at Harvard Law School’s Berkman Center for Internet and Society, becoming the first undergraduate to be named a student fellow and contributing to several papers on copyright law and digital media. He has also interned for Creative Commons and the Samuelson Clinic for Law, Technology, and Public Policy at UC Berkeley Law School. Slater’s work has been discussed in publications including the Washington Post, CNET, and The Boston Globe.
Duration : 0:5:33
RingCentral gives your business a “big company” image and a competitive edge.
You can welcome callers with professionally recorded custom greetings, music-on-hold and promotional announcements.
The RingCentral virtual phone system delivers all the power of a big company system but with no hardware to buy and nothing to maintain.
RingCentral is the ideal telecommunications solution for mobile professionals, home offices and small companies.
When you sign up for RingCentral, you immediately receive your own Toll Free or Local number that serves as your business’ main number. Or, you can use your existing phone number with RingCentral.
Now you can answer calls on your existing mobile, home and office phones, or even on your PC. You can also use RingCentral to send and receive faxes, automatically route calls to any member of your team regardless of their location and provide callers with an Auto-attendant (e.g., “Press 1 for sales, 2 for shipping, 3 for billing,” etc.) and a Dial-by-name directory.
RingCentral gives you the flexibility to easily configure your virtual phone system to match your needs, whether you work alone or with a team. As your company expands you can add extensions for new employees, create departments and connect remote offices.
Start your free 7 day trial at:
http://www.ringcentral.com
Duration : 0:2:24
Mani-Sky allows anyone to place calls from his fixed or mobile phone to his Skype buddies. No need for an internet connection, use your old phone: www.manifone.com/mani-sky
Duration : 0:2:9
http://grnsuccess.TheInnerCircleMasters.com
Magic Jack officially launched in March 2008 where they have been giving away the magic jack device and a year’s worth of long distance in the us and canada for free. A second year can be had for just $20 more.
The magic jack actually cost me $50 for the unit and shipping and the first year’s service, but considering all the alternatives out there, this is by far the coolest and cheapest feature filled telephone service I’ve come across.
The magic jack also gets kudos for being mac compatible - uming you are running a newer mac with the Intel processors.
Magic jack is true to their word as far as initial set-up goes. After removing the unit from it’s packaging and plugging in the optional USB extension cord, I plugged in my phone jack at one end and the magic jack into my computer’s USB port. It should be noted that for whatever reason, magic jack says you can’t plug it into a hub for it to work.
After launching the magicJack application, it walks you through the registration process where you enter your email, password, home address etc. Then you get to pick an area code from a list of dozens of metropolitan markets across the United States. You don’t have to pick a local number exchange unless you want to. Once that’s complete, you are ready to rock and roll.
You also get caller ID, call waiting and voice mail free with the magicJack service. Setting up voice mail is simple enough as the menu walks you through it so you can personalize your greeting, busy message and name if you choose.
MagicJack also works with 911 - one of the reasons why you are asked to input your address. This is how they are able to determine where you are. And this is key as you can take your magicJack ANYWHERE and use it. You could be in a hotel room or on the other side of the world and so long as you have internet access (except dial-up as that isn’t fast enough), you can make and receive calls all day long. So if you are in an area that is serviced by 911, it is recommended to add the address where you currently are to the pull down menu on the magicJack application.
Finally, you don’t have to have your phone plugged in or your computer on for magicJack to work. IF your computer is off or the magicJack is unplugged, callers will simply get your voicemail. You can always check for messages once you have it back on. In fact, magicJack will show if you have messages waiting.
So there you have it, magicJack, giving phone companies a run for their money. You can get yours over at http://www.magicjack.com
http://www.TheInnerCircleMasters.com
Duration : 0:10:1
TD3 From Curt to Courteous - preview clip from 23 minute DVD based training course.
More info - DVD training:
http://www.telephonedoctor.com
The Seven Touch Points Of Communications. This new program addresses understanding and being understood in spoken and written service situations. Covers voice, tone, words used and how the listener’s perception affects how well you communicate with customers. Course identifies synchronous communication methods (phone, face-to-face and instant messaging) along with asynchronous communication methods (email, voicemail, fax and letters).
This preview is from a DVD which is part of a comprehensive training package that includes leader’s guide, reminder cards, PowerPoint presentation, workbook duplication rights and more.
Duration : 0:4:22
Activate a used cell phone by visiting your local cell phone service provider, getting a plan and a new SIM card, replacing the SIM card in the back of the phone and powering up the phone. After replacing the SIM card, discover how your new plan should be activated on the used phone with information from the manager of a cell phone store in this free video on cell phones.
Expert: Geordie Andulakis
Bio: Geordie Andurlakis is the store manager at an AT&T Spring cell phone store.
Filmmaker: Clay Roberts
Duration : 0:0:47
Reverse phone search services for residential phone numbers and business phone numbers are free. You can use Google Phonebook to conduct a free reverse phone search. Reverse phone search for cell phone numbers are not free. You have to pay for a membership at a reliable reverse phone service provider such as http://reverse-phone-trace.com , http://reversemobile.mynumber.org or http://reversephonedetective.mynumber.org
Duration : 0:5:9